1. Identity of the data controller

The person responsible for processing the data collected on the site lorblanc-travel.com East :
Lorblanc Travel – Eric Lacas
E-mail : lorblanctravel@gmail.com
Phone: +33 6 16 70 90 65

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2. Data collected

We collect the following personal data:

• Last name First Name

• Email Address

• Phone Number

• Information related to your request (destinations, periods, skiing level, etc.)

This data is collected via:

• The contact form

• The quote request form

• Exchanges by email or telephone

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3. Purposes of processing

The personal data collected is used to:

• Respond to your requests for information or quotes

• Organize and track your stay reservations

• Improve our services and your user experience

• Complying with our legal obligations

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4. Retention period

The data is stored:

• Up to 3 years after the last contact if you are not a customer

• For 5 years after the end of a contract or stay if you are a customer

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5. Recipients of the data

Your data is not never sold or transferred to third parties.
They can be transmitted to local providers (guides, accommodation, transfers) only as part of the organization of your stay, and under strict confidentiality.

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6. Your rights

In accordance with the GDPR, you have the following rights:

• Permission to access

• Right of rectification

• Right to erasure

• Right to restriction of processing

• Right of opposition

• Right to portability

To exercise your rights, please contact: lorblanctravel@gmail.com

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7. Data security

Lorblanc Travel implements all the necessary technical and organizational measures to ensure the confidentiality and security of your data (secure hosting, restricted access, antivirus, etc.).